Professional Toilet Repair
Whether it's a running toilet wasting hundreds of gallons a day or a rocking base threatening your subfloor, our technicians carry the parts to fix it the first time.
Book Same-Day RepairFlapper valves, fill valves, wax rings, supply lines, flush handles - our technicians carry the most common parts to complete your repair same-day.
A running toilet wastes thousands of gallons weekly. We prioritize toilet repair calls and schedule same-day appointments whenever possible.
We lay protective drop cloths, wear shoe covers, and leave your bathroom cleaner than we found it. Our work is backed by a satisfaction guarantee.
You get a flat rate quote before any work begins. No hourly billing, no hidden fees - the price we quote is the price you pay.
Understanding Toilet Failures
A running toilet is easy to dismiss as a minor annoyance. But the water loss it represents is neither minor nor background. A toilet with a failed flapper that allows a steady stream to bypass the flush seal wastes approximately 200 gallons per day. Over 30 days, that is 6,000 gallons of water you paid for and received no benefit from. At average residential water rates, a single running toilet adds between $50 and $150 to a monthly water bill depending on your utility provider. Over a year, that one failed flapper can cost homeowners $600 to $1,800 in wasted water alone.
The phantom flush is a distinct and commonly misunderstood problem. When a toilet refills spontaneously without anyone touching the handle, most homeowners assume the flapper has simply worn out and replace it - only to have the phantom flush return within weeks. The real cause is usually not the flapper itself but the flapper seat: the plastic valve seat the flapper rests against. Mineral scale deposits, or physical wear from years of use, roughen the seat surface so that no rubber flapper can form a watertight seal regardless of its condition. A proper repair resurfaces or replaces the seat, not just the flapper.
A rocking toilet is frequently treated as a nuisance rather than an emergency, but from a structural standpoint it is one of the more urgent toilet problems a homeowner can ignore. Every time the toilet rocks, the wax ring seal between the toilet horn and the flange flexes and compresses unevenly. Over months, this breaks down the wax seal and allows sewer gases and trace amounts of effluent to escape at floor level. Prolonged wax ring failure leads to subfloor moisture, subfloor rot, and eventually a toilet that will not bolt back to the floor without subfloor repair. A $120 wax ring replacement that takes 45 minutes becomes a $1,200 subfloor repair if it waits another year.
Understanding your toilet's flush volume matters more than most homeowners realize. Toilets manufactured before 1994 use 3.5 to 7 gallons per flush. Models from 1994 through approximately 2010 are primarily 1.6 GPF. Toilets manufactured after 2010, particularly in MN, are often mandated at 1.28 GPF (High-Efficiency Toilet standard). When a client complains of a weak flush, the first diagnostic question is whether the toilet is a 1.6 GPF attempting to flush like a 3.5 GPF (often a jet cleaning issue) or a 1.28 GPF HET with a partial clog affecting its reduced flow. Each scenario requires a different approach, and swapping out a 1.6 GPF for a 1.28 GPF dual-flush model is often the cleanest solution for a chronic flusher that never quite clears in a single flush.
Fill valve pressure calibration is another commonly overlooked maintenance item. Most fill valves are adjustable, and an improperly calibrated fill valve will either fill the tank too slowly (annoying), overflow the fill tube into the bowl constantly (wasting water and creating phantom flush symptoms), or fill at too high a pressure and create a whistling sound during refill. Proper calibration takes five minutes but can resolve problems homeowners have been living with for years.
What We Repair
From phantom flushes to full ADA-height replacements, our licensed plumbers handle every toilet issue with parts on the truck and experience behind the wrench.
We test both the flapper and the valve seat, identify which component is allowing water to bypass, and perform the correct repair - not just the most obvious one. We carry replacement seats and flappers for most toilet brands.
We remove the toilet, assess the flange condition, replace the wax ring with a properly sized seal, and reset the toilet with new closet bolts. If the flange is damaged, we repair or replace it before reseating. This is a structural repair, not a cosmetic one.
We adjust or replace your fill valve to ensure the tank fills to the correct water level at the correct pressure. This resolves slow fill, constant running into the bowl, and whistling sounds on refill - often without any parts replacement.
Mineral scale clogs the jet hole at the bottom of the bowl and the rim holes around the underside of the rim. We clean both with a combination of descaling solution and manual clearing tools, restoring full flush force without replacement.
We supply and install ADA-compliant comfort-height toilets (17 to 19 inches from floor to seat) for clients who need easier access. We handle disconnection, removal, installation, and testing - one visit, permit-compliant work.
We retrofit your existing toilet with a dual-flush mechanism, giving you a half-flush option for liquid waste. This typically reduces toilet-specific water consumption by 20 to 30% without the cost of a full toilet replacement.
Our Process
Call us or use our phone line to book. We confirm a same-day or next-day window and give you a technician arrival estimate.
Our plumber inspects the fill valve, flapper, seat, supply line, flange, and wax ring before any work begins. You get a clear explanation of what is actually wrong - not just a guess.
After diagnosis we give you a flat rate price for the repair. No surprise add-ons once the work is underway. You approve the quote before we pick up a tool.
We complete the repair, perform multiple test flushes to verify full function, and clean the work area before leaving. Most repairs are done in under an hour.
What Clients Say
“Called at 8am, they were here by 11. Fixed a leaking base that I'd been nervous about - turns out the wax ring had completely failed. Great job, no mess left behind.”
“I had no idea a running toilet could add $100+ to my water bill. The technician showed me the water meter before and after the fix - the difference was immediate. Should have called sooner.”
“Fast, knowledgeable, and they explained everything clearly before starting work. My toilet has been running perfectly for three months since the repair.”
Frequently Asked
Serving Jordan and surrounding communities across Jordan, MN. Same-day appointments - call now.
Fix My Toilet Today